FAQ

FAQ

Do you ship internationally?

Yes, we ship worldwide with insured delivery.

How long does my order take?

Handmade pieces are usually prepared within a few business days; delivery time depends on the destination.

Can I return an item?

Returns are accepted only for quality-related issues. See our Returns Policy.

Are the pieces authentic?

Yes. Every piece is verified heritage craft and covered by our Authenticity Guarantee.

How do I contact you?

Email hello@sinoich.com.